The eWallet Exchange is an online platform which facilitates the exchange between fiat and crypto currencies at competitive rates. The terms “we”, “our”, “exchange” and “platform” refer to the eWallet Exchange.

By using the exchange you agree to the terms and conditions documented here. Please read them carefully. If you do not agree with the terms and conditions in this agreement you may not use the exchange.

Orders placed on the exchange are subject to service fees. We charge 3% of the transaction volume taken at the time of payment.

Once an order has been placed, the transaction rate will be locked for a period of up to 15 minutes. During this time you can cancel the order without penalty. After your payment has been processed our platform will automatically release funds to the address you specified. Due to the nature of crypto transactions, we will be unable to refund or cancel your order once your funds have been released. The customer must accept all accountability for the destination address supplied to us. We reserve the right to cancel transactions where the exchange rate has diverged from the order rate beyond our acceptable threshold. At this point we will refund your deposit into the same account and your order will appear as cancelled.

We reserve the right to make changes to our site, policies and terms of use at any time. While we will make every effort to maintain a high level of availability, the exchange may be taken offline for maintenance at any time.

We take no responsibility for loss caused by any reason when using the exchange. Any kind of loss caused by third party activities must be handled by the user.

You are prohibited from using or accessing eWallet Exchange from anywhere outside the United Kingdom. Transactions from these locations are prohibited and we may seize any funds.